SHIPPING

SA POSTAL SERVICES

We generally use South African Postal Services’ registered international airmail to ship international orders.  Parcels should take between 14-21 days to reach most global destinations but do occasionally take much longer.  We are also currently experiencing delays due to the impact of COVID-19.
You will seldom be charged customs duties when using this method.

COURIER OPTION

If you don’t feel you can wait  please let us know   A courier service generally takes 5 days and includes comprehensive tracking information throughout the courier process.  You can expect to pay customs duties and this can add a substantial sum to your total but many prefer this option.

CONFIRMATION EMAILS

You will receive a confirmation email immediately following the placement of your order and on the day of posting.

If you have any questions or concerns regarding your order, please contact colleen@africanbaroque.co.za

We aim to ship out your order within 48 hours of receipt of payment. Orders placed over the weekend or on holidays will be shipped on the next business day. Orders may be delayed by factors outside of our control.

PAYMENT

For domestic order payments, we accept PayPal or EFT.  For international orders or customers with an international billing address, we only accept PayPal payments.

FOREIGN FEES, TAXES AND DUTIES 

Cross-border or international orders may be subjected to duties and/or taxes issued by the importing country and financial institutions. By placing an order with African Baroque, you acknowledge that you understand the possible additional charges.

LOST OR STOLEN PACKAGES

African Baroque shall not be held liable for any direct or indirect damages done by any services provided. All items are purchased at your own risk. African Baroque does not assume any responsibility for lost, damaged or stolen items.